Sacramento 311 4.1.5

Discover the convenience of accessing information and city services effortlessly with Sac311.

• Utilize the Request Service feature to easily submit a variety of city service requests, from bulky-item pickups to pothole repairs and pet complaints.
• Easily attach a photo along with your service request.
• Precisely pinpoint locations on the map by using your current location or dropping a pin.
• Stay informed about the status of your requests by utilizing your unique Service Request number.
• Create an account to streamline viewing and tracking your requests while ensuring accurate information for future interactions.
• Receive timely updates on the progress of your service requests.
• Explore neighborhood activities through the interactive Explore map feature.
• Opt to follow the progress of other open service requests.
• Access valuable knowledge articles for answers to common questions, and provide feedback on their helpfulness.
• Easily find waste service days and council districts by searching for addresses.

The City of Sacramento’s 311 Customer Service operates 24/7, even on holidays, with a commitment to enhancing neighborhood services continuously and maintaining a high standard of service delivery.

If you find Sac311 useful, we appreciate your feedback and ratings.

For more details, visit us online at Sac311.org.